Last updated on 10th December 2024

Welcome to Hootenanny, a platform operated by Fanclub Ltd. By accessing or using our platform, you agree to these Terms of Service (“Terms”). If you do not agree, please refrain from using the platform.

1. Acceptance of Terms

1.1. By using Hootenanny, you accept these Terms in full. Continued use after updates will constitute acceptance of any changes.

1.2. These Terms apply to all users, including visitors, fans (subscribers), and artists.

2. User Eligibility

2.1. You must be 18 or older to subscribe to fanclubs or upload content as an artist.

2.2. Visitors may browse the platform without age restrictions.

3. User Accounts

3.1. Users are responsible for keeping their account credentials secure.

3.2. You must notify Hootenanny immediately if you suspect unauthorised use of your account.

4. Acceptable Use

4.1. Users agree to:

- Use Hootenanny only for lawful purposes.

- Comply with the Fair Use Policy and all other platform agreements.

4.2. Prohibited activities include but are not limited to:

- Uploading or sharing illegal, obscene, or sexually explicit content.

- Engaging in harassment, bullying, or abusive behaviour towards other users.

- Sharing or redistributing fanclub content outside the platform.

- Using the platform to infringe on third-party rights, including intellectual property.

5. Fanclub Content and Licence

5.1. Fans are granted a limited, personal, non-commercial licence to view fanclub content as part of their subscription.

5.2. Fans may not share, download, redistribute, or upload content outside the platform.

5.3. Breaching these terms may result in suspension, termination, or legal action.

6. Hootenanny’s Role

6.1. Hootenanny acts as a facilitator between fans and artists and is not a party to fanclub agreements.

6.2. Hootenanny does not guarantee uninterrupted service or platform functionality.

7. Termination

7.1. Hootenanny reserves the right to suspend or terminate user accounts at its discretion, including for:

- Breaches of these Terms or other platform policies.

- Uploading prohibited content.

- Bullying, harassment, or abusive behaviour.

- Actions that harm Hootenanny’s operation, reputation, or other users.

7.2. Decisions regarding termination are final.

8. Data Deletion and Retention

8.1. Users may request account deletion at any time.

8.2. Hootenanny will retain personal data for up to 2 years after account deletion to comply with legal, tax, and dispute obligations.

8.3. Uploaded artist content may remain accessible to fans until the end of their subscription period.

9. Limitation of Liability

9.1. Hootenanny provides the platform “as is” with no guarantees.

9.2. To the fullest extent permitted by law, Hootenanny is not liable for:

- Platform downtime or technical issues.

- Content disputes or misuse by users.

- Indirect, incidental, or consequential losses, including lost revenue.

9.3. Hootenanny’s maximum liability is limited to platform fees paid by the user in the last 12 months.

10. Dispute Resolution and Governing Law

10.1. Users must first contact Hootenanny to attempt informal resolution of disputes.

10.2. These Terms are governed by the laws of England and Wales.

10.3. Unresolved disputes will be subject to the courts of England and Wales.

11. Changes to the Terms

11.1. Hootenanny may update these Terms at any time. Continued use of the platform constitutes acceptance of updated terms.

11.2. Material changes will be posted on the platform.

12. Contact Information

If you have questions or concerns about these Terms, contact us at:

Email: hello@hootenanny.io

Mail: Hootenanny (Fanclub Ltd), Copscap Barn, Eastgate, Hornton, Oxfordshire, OX15 6BT, United Kingdom

Copyright © 2024 Fanclub Ltd